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Are You Thinking Like Google?

Aaron Wall — Fri, 03 Sep 2010 22:21:28 +0000

No, not like that, but in the good way! :D

The following is a guest post by Jim Kukral highlighting one of the most fundamental tips to succeeding online.

Have you ever really taken a step back from all the technical SEO stuff and thought about why Google wins? The real reasons why they have mass-market share and why they continue to dominate? It's time you should, because once you understand how to start thinking like Google, you can finally begin to go beyond just ranking better, but also how to be a master Internet marketer so you can get more sales, leads and publicity.

After all, once you've been found, you now have to convert. Otherwise, it's a waste of time.

So why does Google win? Because Google is the world's biggest, and best, problem solver. The truth is that there are only two reasons why we all go online, using Google or not. Those two reasons are:

1. To have a problem solved
2. To be entertained

That's it. Everything, and I mean everything you do online falls under one of those categories. For example, let's say you're planning on cooking your wife her favorite chicken marsala dish for your anniversary. You go online and do a search for "chicken marsala recipes". Boom, you now have recipes, and videos, and images and cookbooks and all kinds of information to help you solve your problem.

As another example, let's say you wanted to relax after work and watch your favorite musician play some of your favorite songs. You go to YouTube and do a search for "Rolling Stones Videos" and boom, you're now watching video content that entertains you.

YouTube, which is owned by Google, is already the number two most searched search engine on the Internet (behind Google of course). That means that today billions of people are actively searching the Internet for video content. That also means that because of the public's fast-growing massive hunger for content in video form, that regular people and businesses alike are now able to profit from the creation of that said video content.

The truth is, Google (and your business) has to solve problems for their (your) customers, the Internet searcher. If they (you) can't do that, they (you) lose customers. It's that black and white.

So I'll ask you again. Are you thinking like Google? Have you sat down and figured out what your target audience's biggest problems are? If you haven't done that you need to do it now. Anticipate what they need. Figure out their pain and then create products/services that take that pain away.

Just like Google.

For over 15-years, Jim Kukral has helped small businesses and large companies like Fedex, Sherwin Williams, Ernst & Young and Progressive Auto Insurance understand how find success on the Web. Jim is the author of the book, "Attention! This Book Will Make You Money", as well as a professional speaker, blogger and Web business consultant. Find out more by visiting www.JimKukral.com. You can also follow Jim on Twitter @JimKukral.

Four Creative Link Building Tactics - Whiteboard Friday

Aaron Wheeler — Thu, 02 Sep 2010 21:10:02 +0000

Posted by Aaron Wheeler

In this week's Whiteboard Friday Rand Fishkin clues you in on four link building tactics that you likely haven't heard about. Given the importance of link building to SEO, this video should prove to be worth its (virtual) weight in gold. (I mean that in the best possible way ;-p)

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Video Transcription

Hey, SEOmoz fans! Welcome to another edition of Whiteboard Friday. Today we're talking about link building and specifically four tactics that are relatively creative, not talked about a ton in the SEO sphere, that can help you get some direct links to virtually any kind of site.

Let's start with number one up here, giving testimonials. I know this sounds a little odd. You're thinking to yourself, "Wait, I'm a marketer. I should be trying to get testimonials about my product, my service, my company." But in fact, give and you shall receive.

So in this case, if are you are a site owner and you have a business and you say nice things about a product that you use, products that you like, free web apps, tools on the webs, blogs, resources, whatever it might be, or specific products or companies, and you email them and say, "Hey, I just wanted to let you know, I really like your service. I enjoy using it. If you'd like to use this as a testimonial, feel free." You can say some nice words and then have a, "My name is Rand Fishkin and I am the CEO of SEOmoz." When they publish that, they will take it and put it on their GoodProduct.com website, and you can see that gets embedded right into their site and it will link back over to your site.

So, it is a great way to build up a repertoire of contacts, build good relations, and do something nice for the people who are doing something nice for you. I would definitely not do this disingenuously. Make sure that you are actually recommending things that you would recommend to a real friend. It will come back and bite you otherwise. But if you do this, you can get those great links too.

The second one, design galleries. This is an odd case because you do have to jump through some hoops. If you can contract some of those exceptional, high quality, CSS and web design folks to build a really great looking site, something that looks nothing like this horrific drawing. I don't even know why I put so many boxes and lines. I am sure there was a reason. You can get featured on sites like CSS REMIX or Drawer or CSS Gallery. If you do a search for CSS galleries, in fact, you will find literally hundreds in the first few hundred results of places where you can get a live link pointing back from those pages just by submitting your site and having a site that looks great.

Now, what I would recommend is that before you go through the design process make sure that you visit a lot of these places and get inspired. See what makes it. See what is hot right now. Those designs have the added benefit of being often very good for users. Using CSS properly means that you're loading pages, you are keeping code and design separate. It can often increase your rate of attracting links as well. Linking and quality of design are a direct relationship. As the quality of design rises, so too does the likelihood that people of all kinds, not just design galleries but of all kinds, will link to your site. They'll find you more credible. They'll want to show you off. They'll want to share. This is a great investment both for the direct links you can get and for the future.

Number three. This is sort of an interesting one. Thanks to sites out there like HARO, which is Help a Reporter Out, and a few others, I think PR Newswire runs one as well, you can be a press source simply by combing through databases or lists of people who say, "Hey, I am a reporter in need of a story about a business that keeps dogs in their office and what the impact of having dogs around is. Can we interview you, show off your business?" Those stories when they get written about, they might appear in sources as big as "The New York Times" or as small as your local newspaper, but they appear online as well. When they do, that link will point back to your site giving you a link from a nice press resource, which is a great place to get a link.

Number four, the last one here, turning raw numbers into a data story. I like this a lot because the idea here is that people produce a lot of interesting data about virtually every industry, but they don't always do great things with that data. They'll produce interesting numbers or numbers that seem boring on their surface but can be used in interesting ways. It is up to you to be creative about, hmm, okay, comScore published this, Nielsen published that, Forrester published this data research. If I combine some of those numbers or if I think about how they play out, I can come up with a great story and maybe some cool graphics too about what that means. I can take some of the data over time and build a story about what's happening. I can show that data next to something like Google Trends data or Search Insights data or data from a second or third source. When I combine those, I have great link and media bait. The nice thing about producing this is it is not just sort of classic link bait where, "Oh, that's interesting, I want to share that." But it is interesting because when you are the reference resource for the data, everyone else who writes about the story or who wants to share it has to link back to you.

A good example of this, check out www.seomoz.org/dp/free-charts and you'll see a bunch of places where we have taken data from great folks like Eightfold Logic used to be Enquisite, comScore, Hitwise, Nielsen, Forrester, and we've combined them into unique and interesting ways to view that data. We didn't even do much with it, just showed sort of, "Hey, they said that 30% of searches come from Europe and 40% come from Asia, etc., so we're going to build a pie chart of that that looks great and people can embed that." Now when they do, they link back to SEOmoz and have the source in there. We'll always say what the original source is too. But by hosting this stuff and creating it, you get all these great links.

All right everyone, I hope we have helped out your link building efforts here today. I look forward to the discussion in the comments. We will see you again next week for another edition of Whiteboard Friday. Take care.

Video transcription by SpeechPad.com

If you have any other advice that you think is worth sharing, please post it in the comments! This post is very much a work in progress.

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Why Context is Vital for SEO Success

Ben Norman — Thu, 02 Sep 2010 15:50:58 +0000

The phrase ‘content is king’ often gets bandied around in SEO circles. Not without good reason either. It is pivotal in ensuring that search engines understand what you’re all about, it is a unique identifier and is a link enabler. However, not all that far away from content is its close neighbour context. Whilst content provides the [...]

How To Write Good

PeterD — Thu, 02 Sep 2010 03:32:51 +0000

Yes, deliberate mistake :)

It grates when people write poorly, huh. When writers write well, the words almost become invisible. The focus shifts away from technical details, and onto the message.

Is there an easy way to write better blog posts? E-mails? Web copy?
Let's take a look at three guidelines for web writing.

1. If You Can Say It, You Can Write It

The Dilbert Mission Statement Generator - sadly now offline - comes up with convoluted gems this:

"Our challenge is to assertively network economically sound methods of empowerment so that we may continually negotiate performance based infrastructures"

Satire, one would hope.

However, the US Air Force uses the following mission statement:

"The mission of the United States Air Force is to deliver sovereign options for the defense of the United States of America and its global interests - to fly and fight in Air, Space, and Cyberspace"

"Deliver sovereign options"?

Who talks like this? Well, apart from the US military.

Nobody.

Good web writing is the same as good spoken language. Use short sentences, short words, simple structures and a natural, predictable flow of ideas. Avoid waffle, hyperbole and words that hide meaning. Whenever you finish a piece of writing, read it aloud. Cut or rephrase phrases that sound clunky, because they'll read clunky, too.

Your writing will sound warm and human.

The human voice is especially important online. Communicating at a distance, particularly two-way communication, is relatively new to humans. To help people connect with one another more easily, it pays to write in a warm, conversational style that mimics personal conversation when conducted in close, physical proximity.

When you think about how you would say something, especially to a specific person, you choose words, expressions and structures based on that personal context. Try to imagine that person in front of you as your write.

This approach works well for all applications - from formal legal sites, to personal sites.

2. Planning

Planning what you're going to say helps you to complete any writing task more quickly and easily.

1. Identify and list your goals. What is the message? What is the desired action you want your reader to take? What is the key thought you want your reader to take away?
For example, a goal list might look like this:

*inform people the last project went well, even though there were problems
*highlight the good aspects about the project
*highlight the problems
*present ideas on how these problems can be overcome in the next project
*get everyone revved up and excited about the next project
2. Think about the audience. Who is your audience? What do you know about the person or group?
3. Determine the right tone and format based on answers 1& 2
4. Write quickly. Don't edit, even if your writing is a mess. Separate out your writing and editing functions.
5. Draw a solid conclusion. Calls to action work well.
6. Read aloud what you've written. Cut, fix and tighten. Writing comes alive in the rewrite.

Solid blog posts sound spontaneous, but they're not. They're often structured, worked and reworked.

3. Hyperbole Doesn't Work On The Web

Hyperbole means extreme exaggeration. i.e. "All the perfumes of Arabia could not sweeten this little hand". Web readers tend to gloss over the flowery and the convoluted.

On the web, people scan, so the shape of your writing - how it appears on the page - can be just as important as what you say. So think about the shape and form of your writing. Can you use bullets, headings and images to break up large blocks of text? Sometimes, the best thing to do is not write at all. Can an image convey your message? If so, use it.

Also consider context. When visitors arrive on a page, a page deep within your site, do they know what your site is about from glancing at that one page? If not, consider using chunks of content to provide context. These chunks of information can be repeated on every page of your site, and should be self explanatory. Think directory entry. Your repeat visitors will become blind to it, but your first time readers will appreciate it.

We could go on all day about web writing. However, we'd like to hear your tips. How do you approach writing on your site? Do you plan? Do you wing it? What style of writing gets the best results?

A New Day, A New SEOmoz

randfish — Wed, 01 Sep 2010 23:48:13 +0000

Posted by randfish

It's been a wild few weeks at the mozplex. Today wrapped up the amazing mozinar with our half-day tools training just in time to launch the new version of SEOmoz. Should we slow down this crazy pace? Nah.

If you're feeling a sense of deja vu, don't worry; it's perfectly normal. We're the same old moz, but with a new look, faster loading pages and a surprising amount of new functionality. Let's walk through it together, shall we?

Big Improvements to PRO Membership

It's a good day to be PRO; we've just released:

• A brand new PRO Dashboard, that's designed to be the center of everything you can do with your membership, including access to your web app campaigns, tools and tool reports, webinars, Q+A, discount store, etc. If it's part of PRO, you'll find it in the Dashboard.

• The web app has made some big improvements and we're now announcing a full public beta - campaigns should be faster, more accurate and dramatically less buggy. There's also some cool new functionality I'll cover below.

• The dramatically upgraded SEO Tools page, which will likely show off plenty of tools you may not have seen/heard about until now.

• Slide decks from our PRO Tools Training are now downloadable. We had a highly interactive, terrificly valuable day sharing tips, tricks and applications for the data and resources and wanted to give you a small taste of that experience by making those slides available.

If you've been curious about what's in PRO membership, there's a new PRO Tour section that gives you a more complete look at the features and functionality. Also - the last chance to get PRO at $79/month and be locked into the rate before it rises to $99 is now - after Friday, the price change goes into effect.

Zoinks! A New SEOmoz Website

Rub your eyes a bit and have a look around. We've done a considerable amount of work to make pages load faster, let the design highlight the content in a cleaner fashion and added a few fun bits, too. Big changes include:

• A new home to Learn SEO. I've recorded an "Intro to SEO" video and we've made all of our learning-focused content available through that page (nearly all of it is entirely FREE!)

• A renewed focus on YOUmoz and the Blog (both of which are featured more prominently on the homepage). We've re-designed all of these to help make them more useful and usable, as well as focusing on the content itself with a less-intrusive design. As always, we've kept a strong focus on comments and participation and we're planning to do even more with it in the future.

• More accessibility to our SEO tools, including a free sneak peek at our LDA Labs tool (more about that in my next post)

There's lots more coming soon (a new about section, upgrades to the marketplace, more free information in the Learn SEO section, etc.) so keep an eye out.

The Web App is Now in Public Beta

Our private beta launch to PRO members had more than 2,000 folks create thousands of campaigns. While the feedback has been phenomenal (your very kind tweets really helped keep our engineers pushing through sleepless nights and crates of pizza), we know there were a lot of bugs and missing functionality in the early release. Starting today, the app is far more stable, speedy and powerful. Crawls should come back consistently, rankings should more consistent and accurate and issues/recommendations are rocking.

We've also added a brand new feature - one of our most requested - exportable PDF reports for rankings (with crawl diagnostics and on-page reports coming very soon). As Adam Feldstein, our head of Product, discussed today in his roadmap presentation at the tools training, next on the list is additional crawl issues, Google Analytics integration and exciting new functionality for competitive comparisons in the link analysis tab.

As always, we welcome feedback - your messages have been instrumental in helping us improve, and while we're feeling good about this wider launch, the web app is likely staying in beta for another few months as we add features and continue to tweak, bug fix and get better.

Still Ironing Out Some Kinks

There's a few known issues with the new site that should be cleaned up in the next 12-24 hours. These include a bit of CSS oddness on the Beginner's Guide and the Keyword Difficulty tool (though both still function), the thumbs highlighting being a bit softer than intended (for thumbs up/down you've already left), some headline/text font sizes and spacing, etc. Sadly, we've also temporarily broken the long beloved functionality of highlighting "new" comments in a post - that should be back soon.

I also noted that we had some issues with Domain Authority in our last push of the Linkscape update. Amazingly, thanks to the hard work of our engineering team, we're expecting to have new scores up in the next few days (rather than taking a full 2 weeks). We still need to run some tests, but we're hoping to fix many of the odd outlier issues.

We Love Your Feedback

If you see anything you love, hate or think might be an error, we'd love to hear from you. Every page on the site now has a "Feedback" button on the far left-hand side and we read those obsessively! Of course, you can also leave us comments on this post.

Thanks so much for joining in the adventure that is SEOmoz. In the weeks and months to come, well.... let's just say you ain't seen nothing yet :-)

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The Real Cost of Paid Links

Ben Norman — Wed, 01 Sep 2010 13:09:53 +0000

You’re probably tired about reading how evil paid links are by now. There’s plenty of evidence to suggest that they continue to work; however, criticisms against them rarely come with any explicit examples of the negative impact they can have. Well, how about this one? Econsultancy yesterday highlighted the case of gourmetgiftbaskets.com, who offer exactly what [...]

Day 1 at the SEOmoz Training Raceway

Dana Lookadoo — Wed, 01 Sep 2010 12:45:15 +0000

Posted by Dana Lookadoo

This post was originally in YOUmoz, and was promoted to the main blog because it provides great value and interest to our community. The author's views are entirely his or her own and may not reflect the views of SEOmoz, Inc.

I’m going to speed through the 2nd half of the 1st day at the SEOmoz Pro Training Race Track. Recall that 9 speakers raced through topics covering clicks to conversions.The following are highlights of the end of the race for Day 1.

Presentation Off

Insights distilled also included the business side of pitching SEO. Will Critchlow and Rand Fishkin dueled it out for their "Presentation Off" to determine who could give the best advice for “How to Pitch SEO.” This marked the first time they “faced off” in battle on US Soil. Will held the winning title to date. Bottom line, both of them presented valuable insights about pitching and when not to pitch (or bother).

Takeaways from Will Critchlow, The Champion:

Don’t sell to people who have to be convinced of SEO. It’s best to sell to those who know about SEO, those who know they need it. Then, you never pitch SEO ever again. Will explained why you don’t sell SEO in the pitch:
- You pitch SEO before that.
- Selling the client on SEO is a separate conversation, if necessary at all.
Will has been asked to help model the business impacts of SEO changes. such is a different story.
- He showed the Mozzers how to look at the prospective client’s industry and give them some unique data.
- He shared an Excel file to help you (us) control a lot of assumptions.

Download Distilled’s SEO Traffic Model spreadsheet. http://dis.tl/dk6N59 <nice!>

Takeaways from Rand Fishkin, The Challenger:

Rand focused on the emotional side and winning minds of the in-house SEO

Get engineers & developers on your side. Explain how SEO will benefit their projects to help them boost speed, grow browse rate (pages/visit), improved accessibility, minimize errors, increase usabiltiy.
In pitching SEO, you can then go one step further to help them sell their project(s) with SEO. From there, help sell other projects for marketing, design, sales, etc.

Rand showed graphs and slides on how to show value based off ROI - showing the value of their traffic:

Then explain search growth over time - meaning, search is growing, period! If they are not adding 20% budget to SEO, then they are falling back.

“Every day, there are more than a billion searches for information on Google. These people have specific intents. If you’re not adding 20% to your SEO budget this year, you’re falling behind the average."

Show prospective clients which competitors are winning for their keywords:

Show competitors in SERPs.
Match it with yeyword demand.
Show how they are doing, side-by-side.

And the winner of the Presentation Off is ... Rand Fishkin, who edged over the finish line just in front of Will.

OK, let’s catch the replay highlights of the rest of the search marketing race.

Joanna Lord drove the fastest car, “The End of Analysis Paralysis.”

She explained it’s time to get serious with metrics and conversions:

1. What is your website trying to do?

2. If one metric could identify that you are succeeding or failing, what would it be? How would you know you are gaining or losing ground?

3. What is the biggest threat to your success?

You should only have 3 or 4 metrics, no more than 5. (Focus)

Joanna then sped around Google Analytics advanced filter fun, including:

Social Network Filters – combine
Google Image Search - Low hanging fruit if you SEO out of images
Cascading Filters – see LunaMetrics.com for tips on customizing advanced filters – something that’s NOT in Google Analytics documentation.

Joanna was stopped in her tracks when she polled the Mozzers to find out how many were using Multiple Custom Variables - 2 hands raised.

MCV is the ability for us to tag visitors for any number of interactions on our site. It goes beyond the single user-defined variable _setVar() and replaced it with _setCustomVar().

Multiple Custom Variables give us the ability for us to tag visitors for any number of sessions to enable “first touch” attribution rather than Google Analytics default “last touch.”

Resource: How to do First Touch Tracking in Google Analytics

Joanna then screeched around the corner to present her Advanced Analytics Checklist:

Filter the data so you are getting the data you want to manipulate
Segment the data so you can see the right data in different ways
Customize reports so you can compare valuable data sets, find intersections & relationships
Take the resulting insights and dive deeper
Use those deep dive insights and make them actionable for your company
Show the action items (not the data) to your company
Last but not least…do the analytics victory dance.

Whew... surely it was time to full-up again after that session, but no... more typing at high speeds:

Marshall Simmonds - Site Architecture & Best Practices for Big Site SEO

Marshall Simmonds is a seasoned Enterprise-level SEO and works with the NY Times, previously with About.com. Working on large sites requires triage and prioritization. (Race car drivers overlook a chip in the paint when the carburator blows out.) Any level of SEO can view the following triage tips for their own site to determine where to best spend their time:

High Priority Tactics:

Sitemaps
Education
301s
Template SEO – fixing titles, captions, linking
Rel=canonical
Rewriting urls
How much it will make? What's the cost/traffic potential

Low Priority Tactics:

Page load time / site speed – most of time they don’t care, but upper mgt does care. It’s only 1 of 200 signals.
URLs
Link Flow
Video SEO
Duplicate content
CMS Overhaul
W3C compliance

Focus on best practices for the long term. Marshall often recommends you don't budget for an SEO project. Putting a dollar amount to it turns it into a a project with an end point. SEO doesn't have an end point.

Marshall proceeded to explain that the NY Times is a duplicate content factory and has some SEO challenges. As a news property, they dramatically see the importance of the following principle:

Optimize all assets!

Ask: Are there any assets that you are not optimizing? If not, then competition is beating.

Key takeaways for all of us in the SEO race:

rel=”canonical” is a band aid and solves the problem.
Google is not necessarily crawling organically for video, which puts focus on video XML sitemap.
Webmaster Tools reports a lot of errors.
Title is the most important element.
Analytics suck!!!!!!!!
- Omniture – over reports search referrers
- Webtrends – under reports search referrers (have to add images)
- Google analytics doesn’t scale – in middle of search referrers.

Bottom line, add as many analytics packages that you can afford, optimize, track and prioritize.

Tom Critchlow

Keyword Research & Targeting Tom Critchlow of Distilled explained that you need to group all keywords:

Head terms – main terms, everything you can put in a calendar and plan for
Mid-tail – hot trends, cyclical demand, triggered by QDF
Long-tail – 4+ words, opportunity since 20-25% of the queries Google sees today they have never seen before.
QDF = Query Deserves Freshness
QDF is riddled with spam, returns 90% malicious links.
Tip: Publish Fast – Cite Fast!!

Keyword harvesting tools:

Google Search Suggest
Ninja tip: Geolocation – Google Search Suggest is geo-specific
Google Related Searches
Mozenda + API = WIN
- Mozenda is a paid tool http://mozenda.com/ Easy to use paid tool.
- Input terms and get long tail key phrases that don’t show up in AdWords tool and long-tail, niche.
Look at other data sources. Don’t restrict yourself to keyword tools, and use other data sources relative to your niche.
- Look at how people tag stories on Delicious

The following is a shot of how to use Mozinda to review tags on Delicious.com. (You can look at Delicious tags without using Mozinda.)

Discount code that applies to full pro plan: seomoz20 (Valid till Sep 15th 2010.)

Build an SEO friendly CMS:

Below is a wireframe template for an ideal CMS that pulls data in:

Discussion raced through use of APIs for scraping content from the Web and incorporating on your pages to include additional keywords. The boxes on the right represent ideas for pulling in the following:

Delicious tags – todo, toread (API)
Foursquare top checkins (API)
Local events calendar (API)
Yahoo Answers (API)
Wikipedia discussions of your keyword (APIish)
No API? – Mozenda ftw!
More: http://www.seomoz.org/blog/api-and-dataset-cheatsheet-building-quick-dirty-tools

The Mozzers had lots of questions from the audience about this CMS concept, and Tom’s answer was:

It’s not that hard! <sigh> Tom then gave away a proof of concept Google doc that scrapes Google suggest and Google search.

Thank you, Tom!

Lindsay Wassell - Constructing Effective SEO Audits

Lindsay Wassell got deep under the hood like no one else has done at a conference to show her approach and outline of SEO Audits, starting with her daily schedule. I especially liked that she set a schedule to focus on one client in one day and allow time for lunch to ponder your findings and approach.

Tip: Allow ponder time & 6 weeks or more to deliver an audit. Give it enough time.

The following SEO Audit Outline lays out a suggested framework:

She incorporates a Scorecard for rating issues with a 1-5 rating scale:

Some Scores are site-wide and some scores are finding-specific.

She placed importance on showing visuals and also providing an actionable Executive Summary. SEOs realize that a 40-page audit is likely to set on someone’s desk for weeks or months. Give them takeaways they can begin working on now.

Tim Ash – 7 Deadly Sins of Landing Page Optimization

The final race of the day focused on after the click – conversions. Discussion included importance of considering what you do with all that SEO & PPC traffic after they arrive at the site.

Tim Ash did a poll at the end of the race day to see how many Mozzers were doing Conversion Rate Optimization (CRO). Almost 1/2 of the room raised their hand.

Tim starts with insults – You are ignorant and blind. He then asked:

How many of you have talked to the end user in the last quarter? Well, only a few admitted to talking to website users ...

Tim showed us how to avoid the following 7 Deadly Sins of Landing Page Design:

Unclear call-to-action
Too many choices
Asking for too much info
Too much text
Not keeping your promises
Visual distractions
Lack of trust

We all left the SEOmoz Raceway convinced that our baby is ugly and tips to optimize and beautify our website babies.

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How to Ensure Your Site is Indexed Regularly by Google

Ben Norman — Tue, 31 Aug 2010 16:41:29 +0000

In the old days you’d expect that the obvious answer to this was to continually submit your site to the search engines and you’d be away. Sadly not only was this not very time effective, it just wasn’t very effective full-stop. Once Google got around to processing your request you were probably about ready to send [...]

From Clicks to Conversions at the SEOmoz Training Raceway

Dana Lookadoo — Tue, 31 Aug 2010 11:06:58 +0000

Posted by Dana Lookadoo

Day 1 of SEOmoz Pro Training was like being at a race track. The course careened from clicks to conversions and from search results to landing pages. The audience watched 9 speakers drive their search marketing race cars at speeds faster than fingers can type. Given the finger-breaking speeds, it was fortunate all SEO fans were well fueled - beginning with a healthy breakfast buffet, mid-morning energy bars, lunch (more all-you-can-eat) and a scrumptious mid-afternoon pit stop with fresh cookies and treats. After everyone was fed each time, it was off to the races.

Todd Freisen was in the sports booth service as emcee, host of ceremonies, referee, judge and time keeper. The event was like a well-oiled machine. Maybe that's why they call Todd, "Oilman."

When I said "yes" to attending the Mozinar on a Press Pass, I didn't realize I was going to be covering a sporting event. GoodNewsCowboy asked me how I was going to recap and condense this "wild ride." I realized there was a lot of horsepower on-stage and that we were at the SEOmoz Training Raceway.

Mozinar fans experienced exhilaration and gleaned insights as we watched performance race car drivers present their seminar presentations. The following race highlights are condensed from 32 pages of notes. I strongly suggest you buy the Pro Seminar DVD when it's produced so you can see under the hood for yourself.

From Clicks to Conversions with Local, Social, Analytics and SEO in Between

1st up: Rand Fishkin had pole position and drove a car with a most unusual name, "It's a Mad, Mad, Mad, Mad SERP."

The results we are seeing in blended search results are even more unusual, starting with changes of the past 2 weeks. For those who attend SEO races regularly and are watching Google, this may be old news. For others, brace yourself. A branded search can have more than 2 results. Rand explained:

You have to be seen as a brand.
You have to have lots of links pointing to those pages with the brand name.
You need to have a high volume set of people searching for those terms, so off-site advertising and media buys can influence the SERPs.

Changes to Image SEO was next, and guess what? Google has a new image search interface.

Image results don’t always match image SERP's order, i.e. images for the artist "manet."
Understand, and be prepared. You will not always get the same position in the blended results, leading to frustration.
Image SEO value is reduced by the new overlay.

The image below results from clicking on one of the images for the artist "manet" and clicking on an image

Tip: Write some JavaScript that breaks the overlay to avoid having the image overlay. Not only does it produce the longest, ugliest URL, but "it’s just an invite to right click and steal this image."

Rand covered 10 Tips for Image Rankings. (Since we are in race synopsis mode, we'll speed through this.) One quick takeaway was the minimum image size:

Image Pixel Size - If you go smaller than 400x300 pixels your chances to show in image search are dramatically decreased.

So you don't have to remember any formulas, basic on-page SEO factors for image SEO include page title and surrounding text.

Video SERPs

It’s or easier to get into video SERPs than to get into the regular SERPS. There is lower competition than ordinary results (most of the time), so take the opportunity. Follow this inclusion process to enter your video race for top ranking:

Step #1: Embed Video Content on Your Pages
Step #2: Create Thumbnail Images for Videos
Step #3: Build a Video XML Sitemap & Submit
Step #4: PROFIT $$$

See Google Webmaster Tools for Video to learn more.

Rand's foot stayed pedal-to-the-metal as he showed how to produce Rich Snippets in the SERPs. Why is this important? This is where you get most of your clicks. His closing remarks were retweeted with fervor:

"If you can stay on top of this, you will have a big win. It demands full-time SEO."

2nd up: David Mihm was full-speed as he raced through "Ranking in Competitive Local Results." He explained:

Straight from Google’s mouth:
Local intent is 20% of total search volume (April 2010)

And who would imagine that local results could equal 100% of page 1? Try a search for "dentist chicago." (If it's not 100%, it's close.)

Google organic results are not, however, the dominate factor for local search. Neither are results from Yahoo! or Bing. Local search is now:

Craigslist
Twitter
FaceBook
Citysearch
Google Products
Mobile devices
Garmin GPS
Wikipedia
Virtual Augmented Reality

Understand that local requires a different mindset from traditional SEO, because the ecosystems vary:

Traditional SEO is about optimizing websites.
Local SEO is about optimizing locations.

Takeaway:

"It is essential to have a holistic local search marketing strategy."

"Even if all your boss cares about is that friggin' 7-pack!"

Resources to claim your listings:

"The Big Three" major data providers:

Citations - David recommended a new citation finder tool by Darren Shaw & Garrett French: Whitespark.ca Citation Finder

Find local SEO resources on GetListed.org.

3rd up to race: Dan Zarrella racing in the "Science of Twitter" car. Dan warned us he talked fast. Pro Seminar attendees listened attentively, but given the subject was Twitter ... many tweeted insights into how one can get clicks and retweets.

Dan's takeaways were in 140. Below are my fave top three:

Takeaway: Don’t talk about yourself so much.

Paraphrased: If you want more followers, stop talking about yourself!

Takeaway: Try to stay positive.

If you want to get bummed out, people can go on the News. Even if talking about the oil spill, stay hopeful.

Takeaway: If you want people to click your links, Tweet slower.

Don't "go Oprah" on your Twitter account, moderate.

Improve your "retweetability" factor by including a combination of the following Top 20 Most Retweetable Words:

Timing for retweets:

Links posted on the weekend and at the end of the week have a higher click through rate.

Tip: Want to see how well a bit.ly link is doing, CTR?

Put a bit.ly link in the browser.
Type a plus sign after it;
Hit enter to see how many times it’s been clicked through.
Retweeting is an elegant viral mechanism.

Alright ... one more Twitter insight before we close ...

He had noted that women follow a lot more people and tend to tweet more. They are more social. (We already knew women talk and socialize more, but now Dan's numbers confirm it.)

Dan covered a lot of geeky ground focused on the science and study of social media, use of FourSquare and more.. I have 5+ pages of notes from Dan's presentation alone. But I'm concerned this blog post will get too long to be readable.

Check out Dan's set of social media tools.

4th up and last race of the morning was the "Presentation Off" between Will Critchlow and Rand Fishkin.

I'll expand on that race in a follow-up post. Do you want to guess who won this year? Will went into the race with a 2-year winning streak.

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Mobile SERPS & Usability

Suzzicks — Mon, 30 Aug 2010 23:35:07 +0000

Posted by Suzzicks

So here is the deal: Traditional websites frequently rank in mobile search results – especially if you are searching from a SmartPhone. What you may not realize is that the converse is also true – mobile pages can rank well in traditional search. This is quite an interesting phenomenon, and something that we need to address strategically.

All One Index Soon?

Why does this happen?

Well, Google has said that they really don’t want to index two versions of the web – one mobile and one traditional. Even though they do have different mobile-specific bots, they want those their bots all to feed into one index. Hmmmm….Is it just an interesting coincidence that they just launched the multi-format site mapping in Google, where you can combine all the different types of sitemaps that we previously had to submit separately? Possibly. At least it that could indicate a shift away from multiple indexes.

Did anyone notice that this shift happened pretty soon after Caffeine, as did the re-launch of Google Images, and some significant changes in Google Places?

Hmmmm…..It seems that Google might be moving away from having multiple indexes that must be queried for different types of content - like mobile, local, images, news, etc. to a 'one index' solution that has different types of ‘indexing attributes’ instead. That would actually do lots of things that Caffeine has done, like speed up searches (only need to query one index), and allow them to algorithmically prioritize things by freshness more effectively….

Different Indexes for Smart Phones and Feature Phones

But I have gone astray – We were talking about 'mobile'. We can’t know for sure if there are different mobile indexes. There definitely was a separate mobile index in the beginning of Google's ‘mobile’ search– you could always tell because the results were SO bad! Even in the past two years, I have seen mobile search results that were way off base – For example, the top result for a search on ‘subway sandwiches’ was a Gawker article for a long time; then Subway.com, and then m.subway.com. I just checked, and they have somewhat sorted that one out on smart phone searches, but it you still get weird results for feature phone search (shown below)! About 18 months ago Google changed the location of their mobile engine from m.Google.com to Google.com/m, and it did seem that the ‘/m’ feature phone search results were a bit better than they had been, but who knows!

As I have mentioned, there are different mobile search engine crawlers that are evaluating your website as if it was being rendered on a mobile phone. These mobile bots actually have both generic and specific user agent strings that will spoof actual phone handset models in order to understand how the website would render and function on the different phones. While they don’t do a great job, Google actually does try to only provide you with mobile search results that will actually work well on your particular handset – What that means is that there are slight variations on search results from phone to phone.

There are some simple ways to check what I am now describing as ‘mobile indexing attributes.’ I always start mobile rankings research by doing a normal search from my traditional computer. We know more about the traditional algorithm, so that sets my baseline for comparison. From there, I will do the same search from Google.com/m to see the differences. In most cases, the websites that are included in the traditional search results will be included in the SmartPhone search results – but sometimes in a slightly different order.

You don’t have to have tons of different phones to get a sense for what is going on in mobile search. There are a couple quick tips and tricks to help you do this all from the web. The first thing to know, is that you can do searches from your computer directly from Google.com/m. The results you get will be generic ‘SmartPhone’ search results. From that page, you can move on to see the results for the same query on feature phones by simply scrolling to the bottom of the page and changing the drop-down that says ‘web’ to say ‘mobile,’ and hit ‘search.’ The next set of results will be the generic FeaturePhone results. Search operators like 'site:' and 'link:' work in these versions of Google, and will return different results than they would in traditional search - a good indication to me that they are still using separate indexes.

Mobile-Friendly Signals for the Search Engines

The best way to indicate to the search engines that your page is mobile-ready, (beyond including the ‘no-transform’ tag, which will be discussed more in another post called What is Mobile Search Engine Transcoding? which should be live next week), is to provide the search engines pages that will work well on mobile phones. Handheld stylesheets can be included on any page on your site. If you don’t have mobile-specific pages, you can use these stylesheets to tell mobile browsers how you would like your existing pages to look when they are displayed on a mobile phone. These are especially good if you would like to change the order that your content appear in when it is displayed on a mobile phone. They should also be used to prevent the need for left-to right scrolling when your site is displayed on a mobile phone.

If you have mobile specific pages, you should set up user-agent detection on your site to ensure that, regardless of which pages rank (mobile or traditional) that users are presented with the appropriate version of the page, based on the device that they are using to access the page. If they are on a mobile phone, they should automatically be sent to the mobile version of a page – even if it is the traditional page that actually ranked in search engines. Conversely, if they are on a traditional computer, and happen to click on a mobile version of a page, they should be automatically be sent to the version of the page that is meant for traditional-computer viewing.

Last, include a page-to-page link in the upper left hand corner of each page that allows people to move between the mobile and traditional versions of the pages, if they can’t find what they are looking for, or need to over-ride the user-agent detection and redirection. The upper left-hand corner is the ideal location for this link, because it is always the first thing that people will be able to see, even if there is a mobile rendering problem with the site. If something is wrong with the way the page looks on someone’s phone, you don’t want to make them search all over for the button to fix it!

You should still crate the handheld stylesheet for your mobile-specific pages and traditional pages as well, just in case something goes wrong. They are a good signal to the search engines that the pages should be ranked in mobile search results.

Mobile Usability Options:

Mobile/Traditional Hybrid Pages Only: One set of pages that has two or more style sheets – One for traditional web rendering, usually called ‘screen,’ and one (or more) for mobile web rendering, usually called ‘handheld.’ An important note is that the iPhone will automatically pull the ‘screen’ stylesheet, unless you give other instructions. Since looking at a traditional website on an iPhone is really not a great user experience, I recommend creating a specific stylesheet that can be pulled by the iPhone. You can get very granular with this, and create separate style sheets for all different kinds of phones. You would then simply have them called in based on the screen size of the device that they target.
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Traditional Pages for Computer and Mobile Pages for all Phones: Two sets of pages – one to be shown on traditional computers and one to be shown on mobile phones. The file structure of the mobile pages should be an exact replica of the traditional pages, with the addition of the ‘.m' or '/m'. User-agent detection and redirection should deliver feature phone users and smart phone users to the mobile pages automatically if they click on a link to a traditional page.

Always include links between the mobile site and the traditional site in the upper left hand corner of the page. Both sets of pages should have a handheld stylesheet to control mobile rendering - This is in case the user-agent detection and redirection fails, or if the user clicks the link to see the traditional site from their mobile phone.
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Mobile/Traditional Hybrid Pages for Traditional and SmartPhone, Mobile Specific Pages for Feature Phones: Two sets of pages; one set of pages that are the mobile/traditional hybrid pages that use separate external stylesheets to be rendered on traditional computer screens and smart phones. The second set of pages are mobile specific pages, hosted on an ‘m.’ or a ‘/m’. The file structure should be an exact replica of the traditional file structure, with the addition of the ‘m’ or ‘/m’. User-agent detection and redirection delivers feature phone users here automatically if they click on a link to a traditional page while they are on a feature phone.

Always include links between the mobile site and the traditional site in the upper left hand corner of the page. Both sets of pages should have a handheld stylesheet to control mobile rendering - This is in case the user-agent detection and redirection fails, or if the user clicks the link to see the traditional site from their mobile phone.
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Traditional Pages for Computers, Graphical Mobile Pages for Smart Phones, Text Mobile Pages for Feature Phones: Three sets of pages. Traditional pages for traditional computers, touch-optimized pages for smart phones with touch screens, and mobile-optimized pages for feature phones and smart phones without touch screens. User-agent detection and redirection delivers users with touch screens to the touch-screen pages if they click on a link while they are on a touch-screen phone. User-agent detection and redirection delivers users on feature phones and smart phones that don’t have a touch-screen to the mobile-optimized pages if they click on a link while they are on one of those types of phones. In this scenario, you will need two mobile-specific subdomains or subdirectories. I recommend using ‘touch.’ or /’touch’ for the touch-screen pages, and ‘m.’ or /m’ for the mobile-optimized pages.

Always include links between the mobile site and the traditional site in the upper left hand corner of the page. All sets of pages should have a handheld stylesheet to control mobile rendering - This is in case the user-agent detection and redirection fails, or if the user clicks the link to see the traditional site from their mobile phone. User-agent detection and redirection should also be in-place to automatically deliver people on traditional computers who click on either version of the mobile pages to the traditional version of the page instead. It can also be used to send FeaturePhone or SmartPhone users to the version of the site that is best suited for their phone.

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